What is chain of custody in shredding?
Chain of custody is the recorded trail of confidential material from pickup to destruction, with a time and a responsible person at every step.
Why it matters
If a client ever asks where their records were between leaving their office and being shredded, the chain of custody is the answer. Gaps in it are exactly what auditors look for.
What a good chain of custody records
Who collected the material and when, which truck it rode on, when it arrived at the plant and who received it, and when it was destroyed and in which shredding run. Each step has a time and a person.
On-site shredding has a very short chain: the material is destroyed at the curb. Off-site shredding has a longer one, which is why pickup receipts and destruction batches exist.
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